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eNPS Explained: A Simple Way to Track Employee Loyalty

The employee Net Promoter Score (eNPS) asks a single question: how likely are you to recommend this company as a place to work, on a scale of 0–10? Promoters (9–10) minus detractors (0–6) gives a score from -100 to +100.

Why it works

Its power is trendability. Tracked each cycle, eNPS shows whether your culture initiatives are working — long before it shows up in turnover numbers.

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